Harbortouch and FiveStars Partner Up to Bring Businesses More Marketing Power

Harbortouch and FiveStars Partner Up to Bring Businesses More Marketing Power

Imagine how much easier marketing would be if you could automatically send offers to entice customers to return to your business. FiveStars rewards program is a service that has the power to do just that. If you use Harbortouch, then you must see what FiveStars can do for your promotional efforts.

How Does FiveStars Bring Customers Back?

New customers can sign up using their phone number when they make a purchase. FiveStars collects their information for your business. The customer can begin accumulating points towards your rewards program. The more they spend, the more they earn which keeps them coming back.

An autopilot program is also available that lets you provide incentives effortlessly. When a customer signs up, they will receive a:

  • 15% off coupon good for 14 days after first visit
  • 10% off coupon good for 14 days after every third visit
  • 25% off coupon good for 7 days after 30 days of no visits
  • 40% off coupons good for 7 days after 60, 90, and 120 days of no visits
  • Free gift offer sent 7 days before the customer’s birthday

Every offer is another opportunity to remind customers that you are open for business while providing a reason for them to come back and spend money.

As Convenient As Promotions Get

Along with ongoing rewards programs, FiveStars also gives businesses better control over their individual promotions. Users can create a promotion at any time and send it to customers’ email, text, or push notifications. It’s a convenient tool when managing special deals for holidays or any occasion. Businesses can also use this feature to get more traffic into their establishment during the slowest times of the week or day.

Harbortouch and FiveStars Makes a Great Team!

Habortouch provides businesses with a better way to manage checkout, customer data, and other key aspects of their daily operation. Partnering with FiveStars gives our clients a leg up on the competition. Along with more reasons to come back, the program also increases average customer spending per visit by as much as 10%. Contact us today to learn more about how Harbortouch and FiveStars can help your business grow!

Harbortouch Tableside is Changing the Way You Wow Your Customers

Harbortouch Tableside is Changing the Way You Wow Your Customers

The hospitality industry is tough these days. There’s a lot of competition and customer expectations are high. People move a lot faster than they did years’ ago, and they expect good service that’s just as quick. It’s hard to thrive without updating the way you run your restaurant. The good news is that it’s easier than ever to give your customers what they want while keeping your staff happy.

What is Tableside?

Tableside is the modern way to take orders. Harbortouch’s system replaces the old handwritten tickets with Apple iPads that are sleek and easy to carry. Staff can access a user-friendly interface to input orders that are sent right to the kitchen. All data is stored within the system so records of sales, items ordered, customer information, and more are automatically generated and saved.

Why Should My Business Use Tableside?

Moving to a new system can be intimidating. You have to make sure that the system offers all the tools you need and retrain staff. Tableside makes it easy with hassle-free implementation. There are many benefits to using this cutting-edge fully-integrated online ordering service:

  • Improves order accuracy with clear buttons and no handwritten steps
  • Very efficient so your staff can work quickly with less stress
  • Faster customer service that keeps patrons happy and hungry for more
  • Less food waste through better data management and order accuracy
  • Quicker table turns which means more revenue for your business
  • Impressive modern approach that customers will notice

When you use Tableside ordering, everyone benefits! Your staff can work smarter without working harder, your customers receive memorable service, and your business makes more money than ever before.

What if I’m Not Tech Savvy?

Technology is a big part of modern business. It can also be a roadblock for anyone who did not grow up with smartphones or has no reason to use a computer.

According to a 2016 survey, 79% of diners interviewed agreed that restaurant technology improves the guest experience. 68% reported that tablets used to take their orders contributed heavily to a better experience. If you want your business to be successful, tech is the way to go. Don’t worry; Tableside was designed for the everyday person. It’s streamlined and simple to understand, so no prior knowledge is required.

Harbortouch customers can access detailed user manuals as well as comprehensive training to make the transition as easy as possible. The system was designed to reduce the amount of time spent training new hires. It’s another money-saving benefit that can make life so much easier for you and your employees.

Getting Started with Tableside

Harbortouch Tableside is available now with a 30 day free trial. Test drive our system and find out why so many other businesses are getting rid of pen and paper and switching to a digital format. Contact us today to learn more about how Tableside can improve your restaurant.

Bar Rescue with Jon Taffer and Harbortouch POS Team Up to Help Business Owners

Bar Rescue with Jon Taffer and Harbortouch POS Team Up to Help Business Owners

Reality TV show fans will recognize Jon Taffer from the Spike series Bar Rescue. He has teamed up with Harbortouch to help more businesses upgrade their slow, antiquated POS systems to a faster, streamlined system that makes it possible to increase revenue and offer customers a better experience.

Watch Harbortouch on TV

Bar Rescue is a series that’s akin to Gordon Ramsay’s Kitchen Nightmares. The premise is similar, with Jon Taffer heading to bars and nightclubs that are in dire straits. Taffer is the chairman and owner of consulting firm Taffer Dynamics, Inc., which specializes in this area of the hospitality industry. He comes in, finds weaknesses in the business, and helps the owners and staff take steps to improve.

One of the ways that Taffer does this is by installing a new POS system to help staff provide better, faster service. That’s where Harbortouch comes in. The system debuted on the show on May 4th, 2014 during the episode covering Mary’s Outpost in Grand Prairie, Texas.

Business owners can watch to get a glimpse of Harbortouch in its natural environment. The audience sees the difference between the old cash register and the sleek, compact POS screens tucked away among glasses and taps on counters and installed on a wall.

Jon Taffer Endorses Harbortouch, and Here’s Why

Jon Taffer endorses Harbortouch as his preferred POS system. It’s easy to see why when you take a look at the features and benefits. Bar and restaurant owners can improve their operation with features like:

  • iPads for tableside ordering
  • Online ordering & reservations
  • Detailed employee database
  • Quick access to customer information
  • Easy menu customization
  • Table tracking tools
  • Coupon codes, specials, & discounts
  • Efficient guest check management
  • Reports that include labor, product, & sales data
  • 24 hour in-house support
  • Lighthouse platform for remote access

Each Harbortouch Elite POS system comes with a remote printer, kitchen video system, caller ID, digital scale, and barcode scanner. All equipment includes a lifetime warranty.

Your POS system affects many aspects of your business. It plays a role in recordkeeping, employee management, and customer satisfaction. Harbortouch’s modern system brings all this and more together into one user-friendly interface that makes training new hires easy. Bar Rescue loves it, and here’s why you will, too:

  • Spend less time on daily tasks & training
  • Information available with just a touch
  • Faster ordering means happier customers
  • Data is automatically saved & available to review
  • You stay in control of menus, pricing, & more
  • Improves aesthetic in your business
  • Remote access keeps you connected
  • Supports EBT, PIN, & EMV chip card payments
  • Also supports NFC payments like Android & Apple Pay

Watch Bar Rescue and see Harbortouch in action or visit our official website to learn more about features and hardware. Offer your customers the best dining, bar, or nightclub experience possible and turn newcomers into loyal patrons.

You saw it on the show, and now you can bring it into your business. Upgrading is hassle-free and affordable and comes with comprehensive training and professional installation. Get in touch today and find out why Jon Taffer and many others rely on Harbortouch POS system.

The Best POS System for Your Asian Supermarket

The Best POS System for Your Asian Supermarket

The Asian supermarket is a popular fixture in many towns across America. More people have discovered the delicious flavors and healthy ingredients found in Asian dishes. From Taiwan cabbage, Shanghai Bok Choy, and Chinese eggplant to chrysanthemum leaves and gobo, there’s a lot to love. So how do you make the most of your niche as an Asian supermarket owner? It all starts with a solid POS system that caters to the unique needs of your business.

Stock Reordering Made Simple

The Revel POS system is designed to save time while providing the tools you need to keep your shelves stocked for customers. Having control over product ordering and stock levels is important, especially when you often have orders shipped in from overseas. Revel offers 14% faster ordering, which can mean higher revenue for you.

Built-in inventory management tools allow you to quickly review product availability in your store. Easily find items that are close to selling out and get orders placed, so there’s no downtime for your customers. When you remain fully stocked, consumers will learn that they can trust your business as a reliable place to pick up their favorite Asian foods.

Speedy Checkout Means Happy Customers

Revel’s POS system features aren’t just for the business owner; they are also intended to improve the customer’s shopping experience. Most people want to get what they need and get going. Revel integrates with your food scales to ensure a smooth, speedy transaction. The faster your customer gets through the store, the happier they will be. Happy customers often become repeat shoppers, and they will be more likely to recommend your Asian supermarket to others.

A POS that’s Always On, Even When the Power Isn’t

The always-on mode is a very helpful feature that your customers will really appreciate. When the power goes out, or the internet goes down, you can continue doing business as usual with the POS system. Less downtime means you can continue accepting payments and completing transactions. Your customers won’t notice the problem, and their experience stays positive and hassle-free.

EMV POS Systems Protect Your Profits

EMV, or Europay, MasterCard, and Visa, is a global standard created for credit cards. This system utilizes a computer chip that securely authenticates transactions. Revel is an EMV-ready POS system so you can accept credit card payments with confidence.

EMV reduces the chances of identity theft. The card includes a smartchip with encrypted data that is much harder to access and duplicate compared to magnetic stripe cards. Merchants should also be aware that as of October 2015, liability for counterfeit fraud was shifted to the card issuing financial institution or the merchant who is not yet using an EMV system. Chargebacks can be an expensive problem for businesses. Staying EMV-friendly is the best way to protect yourself and your profits.

Other Revel POS Benefits for Asian Supermarkets

There are many time and cost saving reasons to try Revel in your Asian supermarket, including:

  • User-friendly interface that keeps training simple
  • Check inventory levels and generate purchase orders with the mobile POS
  • Arrives ready to accept EBT payments
  • You pick your preferred payment processor

The first step in making your Asian supermarket a success is to learn more about how the Revel POS system can help you manage customers, inventory, staff, and more. Get in touch today to discuss your grocery business needs.

5 Ways the New HarborTouch Salon POS Can Increase Your Profits this Month

Salon and spa owners know that competition in the beauty industry is fierce. Friendly staff and great service are both important, but so is your internal system. This is how you manage customers, service providers, commission, and transactions. HarborTouch POS offers an all-in-one solution that could help you stay a cut above your competition.

What Does the HarborTouch Salon POS Offer?

HarborTouch’s salon POS has a lot to offer your business. The system stores all vital data in one convenient place. Check out customers faster by using a simple touch-screen interface. Quicker transactions lead to happier patrons and repeat business. The system is accurate, so you never have to second guess prices for any of the services your salon or spa provides.

The salon POS is also a valuable scheduling tool. Efficient booking will make a huge difference in your monthly income. It’s the easiest way to keep customers coming in without double booking and with fewer missed appointments. All service providers are managed in the system so you can quickly review available openings and get them filled fast. HarborTouch supports multi-station tracking, so you know how much business individual service providers get on a daily basis.

Growing Your Business with HarborTouch Salon POS

So how can HarborTouch salon POS help you grow your business and raise profits? Through powerful features, you can operate more efficiently and make the most out of every hour you are open. Here are some of the ways this best-in-class POS can help you meet your business goals:

  • Fewer Missed Appointments with Reminders

Missed appointments can be very frustrating. Each missed appointment means wasted time and less money for your business. HarborTouch helps prevent this problem with a built-in reminder system. Customers receive a friendly reminder by email or text message, so they know their scheduled time is approaching. Keep the appointment fresh in their minds, so they show up and generate more revenue for you!

  • Manage Walk-Ins Instantly

Walk-ins can be unpredictable. Juggle walk-ins and appointments easily with HarborTouch. The salon POS allows you to quickly enter a walk-in into the system to view available service providers. You get them in and out faster, which means they are more likely to return and recommend you to others. The system allows you to choose the first available service provider or the walk-in’s preferred provider. It’s as customer-friendly as it gets!

  • Promote and Sell Product in Your Shop

Product sales are another way to boost your profits. HaborTouch isn’t just for beauty services. The system can also handle product purchases. Promote your favorite shampoos, conditioners, cosmetics, skin care products, hair accessories, or anything else related to your business. Customers will love the convenience of buying the product your service provider recommended without having to visit a retail store after they leave!

  • Manage Employees for Better Coverage

The better you manage your employees, the better your business will run. Make sure you have the coverage you need each day. HarborTouch compiles labor reports so you can monitor individual staff as well as commissions and more. Use your staff wisely to keep labor costs at a minimum while maintaining high levels of customer satisfaction.

  • Customer Information at Your Fingertips

Customers don’t like to have to repeat themselves. HarborTouch’s salon POS records all your necessary customer data. Quickly access a customer’s profile to see their history and preferences. The system can even store photos of previous services so you can easily recreate their favorite style. Make them look so good that they have to come back!

Can You Afford to Not Use a Salon POS?

It’s not easy to keep up with competition if you do things the old way. Pen and paper just don’t cut it. Customers expect speedy service with great results. Keep doing what you’re good at and let HarborTouch handle the rest. The system will give you unlimited access to the data and resources you need to reduce wasted spending, increase profits, and give your customers the absolute best service possible. Contact us today to introduce your beauty business to this revolutionary new point of sale system.

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