Harbortouch Tableside is Changing the Way You Wow Your Customers
The hospitality industry is tough these days. There’s a lot of competition and customer expectations are high. People move a lot faster than they did years’ ago, and they expect good service that’s just as quick. It’s hard to thrive without updating the way you run your restaurant. The good news is that it’s easier than ever to give your customers what they want while keeping your staff happy.
What is Tableside?
Tableside is the modern way to take orders. Harbortouch’s system replaces the old handwritten tickets with Apple iPads that are sleek and easy to carry. Staff can access a user-friendly interface to input orders that are sent right to the kitchen. All data is stored within the system so records of sales, items ordered, customer information, and more are automatically generated and saved.
Why Should My Business Use Tableside?
Moving to a new system can be intimidating. You have to make sure that the system offers all the tools you need and retrain staff. Tableside makes it easy with hassle-free implementation. There are many benefits to using this cutting-edge fully-integrated online ordering service:
- Improves order accuracy with clear buttons and no handwritten steps
- Very efficient so your staff can work quickly with less stress
- Faster customer service that keeps patrons happy and hungry for more
- Less food waste through better data management and order accuracy
- Quicker table turns which means more revenue for your business
- Impressive modern approach that customers will notice
When you use Tableside ordering, everyone benefits! Your staff can work smarter without working harder, your customers receive memorable service, and your business makes more money than ever before.
What if I’m Not Tech Savvy?
Technology is a big part of modern business. It can also be a roadblock for anyone who did not grow up with smartphones or has no reason to use a computer.
According to a 2016 survey, 79% of diners interviewed agreed that restaurant technology improves the guest experience. 68% reported that tablets used to take their orders contributed heavily to a better experience. If you want your business to be successful, tech is the way to go. Don’t worry; Tableside was designed for the everyday person. It’s streamlined and simple to understand, so no prior knowledge is required.
Harbortouch customers can access detailed user manuals as well as comprehensive training to make the transition as easy as possible. The system was designed to reduce the amount of time spent training new hires. It’s another money-saving benefit that can make life so much easier for you and your employees.
Getting Started with Tableside
Harbortouch Tableside is available now with a 30 day free trial. Test drive our system and find out why so many other businesses are getting rid of pen and paper and switching to a digital format. Contact us today to learn more about how Tableside can improve your restaurant.