Am I A High Risk Merchant?: What to Do If Your Business is High Risk

Running a high-risk business can be tough. The label applies to companies that meet certain criteria that make lending or payment processing a risky endeavor. Every business owner should know whether or not they are considered a high risk before making any financial or operational decisions or applying for credit or loans.

What Is a High-Risk Business?

A bank or merchant account provider will review a number of aspects of your business to determine whether or not it should be considered high risk. The two major factors including the industry you work in and the likeliness of financial failure. The latter would include things like:

  • A new business with little credit card processing history
  • A business with a high number of chargebacks
  • A business that lost a previous merchant account due to chargebacks
  • A business that operates in countries with a high chargeback risk
  • A business with a poor credit history

5 Common High-Risk Businesses

Even if your business has a great credit history and an acceptable number of chargebacks, you could still be labeled a high risk due to your industry. Those that attract a high number of legal restrictions or commercial disputes often fall into this category. For example, after the subprime crisis, the construction industry was viewed as high risk. Banks became reluctant to offer merchant account services due to the volatility of the market. Other common high-risk businesses include:

  • Marijuana dispensaries and tobacco sellers – Many merchant processors avoid these types of sellers, especially those in the marijuana industry. It’s currently considered a legal grey area which could put the business at risk.
  • Airlines – Payment processors often avoid airlines because they have a high rate of refunds and cancellations.
  • Nightclubs and bars – Many nightclubs and bars do not accept credit cards because of elevated risk. This occurs because these venues often encounter legal problems related to underage patrons or unruly behavior.
  • Guns and weapons dealers – Guns and weapons dealers automatically come with a high level of liability, making them less attractive to a payment processor.
  • Adult industry – This industry is almost always labeled high risk because businesses operating within it often shut down which can lead to major losses. There are also many laws and regulations related to serving an adult industry business.

Where Can I Find Payment Processing for My High-Risk Business?

If you own or plan to open a high-risk business, there are options available. South West POS Technologies offers high-risk merchant services that include cash advances, chargeback protection, ACH processing, and data security. Contact us today to learn more about our high-risk business accounts.

Revel and QuickBooks Makes Tax Time Easier for Small Businesses

Revel and QuickBooks Makes Tax Time Easier for Small Businesses

QuickBooks is one of the most well-known accounting software products available today. Their official website boasts over 4.3 million customers across the globe. Revel makes life easier for small business owners by integrating with QuickBooks. All your data is accessible through one system. You can work smarter rather than harder all year long, especially during tax season.

What Does QuickBooks Do at the Point of Sale?

There are many things QuickBooks can do at the point of sale. The software will monitor performance, track inventory, and generate reports. All financial information is recorded and saved so that you or your accountant can access it without digging through files.

Employees can complete transactions seamlessly with Revel, and you don’t have to worry about making notes or recording sales afterward. The system will handle the process for you so that you can focus on other aspects of your business.

The Benefits of QuickBooks Integration

When you integrate with QuickBooks, you gain access to a number of benefits. You will save a lot of time each month that otherwise would be spent on tracking sales and calculating figures. You will also be able to:

  • Automatically transfer point of sale data to QuickBooks so that it’s ready for accounting
  • Sync all inventory changes to QuickBooks instantly
  • Use data tracked in Revel to manage employee payroll with QuickBooks
  • Reduce the changes of human error by letting the system handle more of the work
  • Sync with vendor accounts and purchase order information

Save Time on Your Business Taxes This Year

QuickBooks can be used to streamline tax preparation this year. Users can generate and export data, like a 1099 summary, profit and loss reports, annual transactions lists, and more. Year-end reports can be created quickly to cut down on the time it takes to prepare your business taxes. You can also create an accountant’s copy for your tax preparer.

Getting Started with Revel

The right technology may be the thing your business needs to get a strong start in 2018. Contact us to learn more about how QuickBooks and Revel POS can help you reach your sales goals this year.

Harbortouch Hobby Shop POS: A Better Way to Keep Loyal Customers

Running a profitable hobby shop isn’t easy. There’s a lot of competition out there, with many big name retailers delving into even the smallest, most obscure niches. Amazon, in particular, is a fierce challenger, with an ever-growing list of products that have expanded into some of the areas that were once reserved for hobby shops, like tabletop gaming, trading cards, model building, miniature trains, and many more. They can offer low prices and fast or free shipping, which further narrows the cost-profit gap. What can small business owners do to keep loyal customers coming back without losing money?

Make Your POS Your Hobby Shop’s Strongest Ally

Harbortouch POS offers a best-in-class solution that’s affordable and reliable. There are a number of ways you can wow your customers using features that are built into the system.

  • Keep Popular & Hard to Find Items in Stock

One of the best ways to turn first-time shoppers into long-time customers is to make sure you have popular and hard-to-find items in stock. Hobbyists can be particular about the merchandise they buy. Make sure you have the style, color, size, or franchise your customer wants with better inventory tracking. Harbortouch also offers a color/size/style matrix to manage attributes. See stock levels at a glance, so you know exactly when to reorder. Keep your back room empty and your shelves full.

  • Diversify Your Collection with More Vendors

Offer customers more product options by working with multiple vendors. Harbortouch is equipped to manage all vendors in one convenient database. Get rid of the binders, notebooks, and spreadsheets you used to use to keep track of business relationships. Your vendors will appreciate how organized and easy to work with you are, and your customers will appreciate the bigger merchandise selection.

  • Treat Each Customer as an Individual

Customers do not like to be treated like a walking bank account. They prefer a personalized shopping experience tailored to their needs and buying habits. Harbortouch lets you compile all customer data so you can provide each person with the best possible service. Offer targeted promotions based on past purchases. Quickly access data when customers have product questions or need assistance. Being attentive and knowing your customer is a great way to build trust.

  • Incentivize Employees with Commissions

Employees will be more likely to upsell or move big-ticket items if they have the opportunity to earn a commission. Harbortouch includes employee commission tools that manage all sales and earnings easily. Offer a flat rate per sale or a percentage of the total sale or profit. Our POS lets you choose how you calculate employee commissions.

  • Offer Layaway Service & Gift Receipts

Items found in a hobby shop are often gifts or luxury purchases. Give customers the extra services they need like gift receipts and layaway. Harbortouch supports both, so you can manage it all and keep clear records of each transaction. Record each payment made on a layaway order. The system will automatically adjust stock levels to remove layaway items or add quantities back in if the order is canceled.

Give Your Hobby Shop an Edge with Harbortouch POS

The right point of sale system can completely change the way you do business. Harbortouch POS will optimize your hobby shop so you can work efficiently and with customer service in mind. Gain insight with reports, offer customers a better experience and make your store stand out in a growing sea of competition. Harbortouch POS is available now and can help make this year your hobby shop’s best yet!

7 Ways Online Ordering Will Grow Your Business

Online ordering is a popular feature that many businesses offer. Whether you’re a restaurant, retailer, or service provider, you can supply customers with a better experience by accepting sales on the internet. How can online ordering grow your business?

  1. Makes Your Product or Service More Accessible

Many people find that they have little spare time to browse a shop. They want to find what they need and get moving. Online ordering allows your customers to shop on their terms.

A customer can place a meal order online to pick up at your restaurant on their lunch hour. They can choose menu items before their break starts, so they have more time to eat. Customers shopping for groceries or retail items can pay and have items shipped to their home or ready for pickup after work. Your product becomes more attractive because it is so accessible.

  1. Add Appeal with Greater Convenience

Convenience is a good way to convince new customers to come to you. Give them options so they can choose the best way to obtain your goods or services. Online ordering adds another level of convenience by giving the customer access to a virtual storefront that’s open 24 hours a day. For retail businesses that can mean letting customers make purchases anytime – even if your shop is closed.

  1. Quickly Adapt to Trends & Changing Markets

Today’s businesses have to be adaptable. Markets can change and events or trends could create opportunities to boost sales. A POS system that includes online ordering will make it possible to react quickly. Do you see an item you sell trending on a website or social media? Login to your POS system, start a sale, and push it out to the public to tap into those organic search results.

  1. Expand Your Geographic Reach

The internet ignores geographic boundaries. Online ordering will let you do the same. Customers no longer have to make the drive to your location. This gives you the ability to reach markets that you could not with a brick and mortar establishment. Sell across state lines or national borders.

  1. Gain More Customer Information & Insight

Harbortouch POS systems make it possible to gather valuable information and insight into your customer’s needs. Online ordering can be used to build a customer database that includes contact information and purchase history. This data can be reviewed to create targeted marketing campaigns that are more likely to yield results.

  1. Better Order Accuracy & Customer Satisfaction

Speed is only one part of the customer satisfaction equation. Your patrons also want to know that their orders will be accurate. Taking an order verbally or over the phone creates the potential for mistakes and miscommunication. Online ordering is more direct, allowing the customer to choose specific items and customizations from a menu or catalog. This reduces the chances of an error on your end of the transaction.

  1. Encourage Customers to Place Larger Orders

Some people are shy about buying all the things they want or may need more time to make a final decision on some items. Online ordering lets customers shop privately from anywhere. This eliminates the social influences that could cause them to hold back.

A hungry customer may order the extra menu items they want from home rather than while out with friends. Someone who is not sure if they are ready to buy something may be more likely to walk away if they feel pressure in-person. With internet buying, they can take as much time as they need, with no pressure, which increases your chances of a larger sale.

Now is a great time to introduce your customers to online ordering! Contact Harbortouch today to learn more about available POS systems and features.

Revel iPad POS and QuickBooks Make Accounting Easier for Small Businesses

Revel iPad POS and QuickBooks Make Accounting Easier for Small Businesses

Around 29 million small businesses in the United States use QuickBooks. This popular financial software currently owns a huge part of the market, claiming over 80% of small businesses that use similar technology in their operation. QuickBooks and Revel iPad POS are making it even easier to keep accurate records by integrating the two products.

Fast & Accurate Bookkeeping with Tech

Restaurants, grocery stores, retail businesses, cafés, and others can save time and money using an integrated POS system. Fewer hours spent recording data and tallying figures each month means lower operational costs and higher profits. Technology is far more accurate when it comes to calculating totals in any area of business. That means a lower risk of costly financial mistakes.

Companies that take advantage of the QuickBooks and Revel integration can directly export sales data, financial information, and more. Revel POS already integrates with RTI and Ctuit. QuickBooks expands functionality to make life easier for small business owners and their staff.

An Opportunity to Do More for Small Business

Cofounder and CEO of Revel Systems Lisa Falzone explained the motivation behind the new integration: “In our drive to provide the most robust point-of-sale to meet our customers’ needs, we wanted to make sure that we were able to integrate completely with as many versions and variations of QuickBooks as possible, and we are happy to say that’s exactly what we’ve done.”

Version will not limit users who implement both products. Any edition of QuickBooks will work with Revel POS. That’s great news for organizations that already use the software and aren’t interested in investing in an update.

The iPad POS Revolution

The roots of QuickBooks dates back to the early 1980s with the founding of Intuit. The software has seen enormous success in the following decades as new releases were introduced to the market. The use of iPad point of sale systems is much newer but has proven to offer many benefits to small businesses, including:

  • Quicker transactions that keep customers moving
  • Lower cost compared to traditional point of sale systems
  • Record & access customer information to provide better service
  • Agile functionality that can adapt to changing shopper behaviors
  • Better mobility that allows transactions to happen anywhere
  • User-friendly design that requires fewer employee training hours
  • Powerful features related to inventory, staff, gift cards, & more
  • Digital reports reduce paper waste & provide data in real-time

Revel has made the iPad POS even more attractive with the introduction of QuickBooks integration. Businesses who are interested in upgrading their POS should contact us to learn more about current iPad systems.

5 Reasons You Need to Be a Part of the Harbortouch VIP Program

Harbortouch POS system offers best-in-class functionality and service at all levels. Clients receive durable equipment that’s sleek and compact. The interface is user-friendly with in-depth features that are versatile for restaurants, retail stores, kiosks, food trucks, salons, bars, nightclubs and more. Businesses searching for the ultimate POS experience should learn more about Harbortouch’s VIP program. Why should you consider taking advantage of this money-saving opportunity?

  1. Everything You Need is Free

Fees can add up fast, which is why the Harbortouch VIP program is eliminating those extra expenses that make switching a challenge. You will receive all the necessities at no cost. That includes free hardware and software as well as installation and training. It’s a great way to fit an upgrade into your monthly budget and still keep profits up.

  1. A Tailored System with Custom Programming

We understand that each business operates differently with different needs. The Harbortouch VIP program includes custom programming. We can help you find the perfect solution that integrates with any third-party services you currently use. You don’t have to give up other features or limit your business to just one system. We’ll help you have it all!

  1. No-Risk 60 Day Trial

It’s important to test drive a POS system before trusting it to keep your business running smoothly. Our VIP clients receive a 60 day trial with no strings attached. It’s completely risk free, so you can see what our system can do before committing. We’re so confident that you’re going to love it, we’re willing to give you 60 days of unlimited use.

  1. No Monthly Service Fee for 12 Months

Harbortouch VIP users also receive additional savings with no service fee for up to 12 months. If your account qualifies, you could be eligible for a full year of savings. We keep costs as low as possible so you can offer your customers better service and stay within your budget. Contact us or submit an application to learn more about your eligibility.

  1. 24 Hour Support from the Moment You Apply

Not all businesses are open from 8 am to 5 pm. Some open in the evening while others may serve customers all day and night. We are right there with you thanks to our 24 hour VIP support. It starts from the moment you apply and continues seven days a week while you are part of the program. You can feel confident knowing that we’re always here in case of questions, problems, or POS-related emergencies.

Sign Up Now for VIP Benefits

Now is a great time to sign up for our VIP program. Users receive white-glove service that can help them save money and generate more business and customer loyalty. Switching is easy and cost-effective with waived fees and no-cost equipment and training. Contact us today to submit your application and start saving with the Harbortouch VIP program!

Boost Your Sales & Brand Recognition with Gift Cards by Harbortouch

Boost Your Sales & Brand Recognition with Gift Cards by Harbortouch

There’s a growing demand for gift cards in the retail and hospitality industries. According to a 2015 survey conducted by the National Retail Federation, 58.8% of shoppers said that they would like to receive a gift card. An earlier survey revealed that 55% of men and 70% of women planned to give a gift card within the next three months. 85% of Millennials (ages 25 to 34) and 45% of seniors (over age 65) responded stating that they would like to give one in the same time frame. That amounts to a lot of consumers buying a lot of gift cards. If your business does not offer this service, you could be missing out on sales and easy promotion.

The Benefits of Selling Gift Cards

Profitability is the obvious benefit of selling gift cards. It is another way for customers to purchase your product or service. There are actually several other brand-building and revenue-generating benefits that come with selling gift cards.

  • Each gift card displays your message and branding, furthering awareness of who you are and what you have to offer
  • Reloadable gift cards promote repeat shopping at no additional expense to you
  • Customers often spend more than the amount on the gift card, increasing your sales totals
  • Gift cards can be given to people who have not spent money at your business, increasing sales potential
  • Gift cards that are lost or forgotten turn into 100% profit for your business
  • Gift cards are prepaid which provides you with more funds to invest in your business before a purchase is made
  • Can be given as a reward or “thank you” gift to show appreciation and encourage customer loyalty
  • Gift cards require minimal space and are very easy to keep in stock and display in your shop or restaurant

Harbortouch Makes Selling Gift Cards Easy

Harbortouch offers comprehensive gift card services that cover everything you need to get started. Choose from a wide range of beautiful predesigned card templates or create a custom gift card with your artwork and branding. Text tools allow you to add a message in your choice of fonts and colors. Simply upload your design through our user-friendly interface, add text, and you’re ready to order. Every package includes gift card envelopes and sleeves as well as window decals and a table display.

We make it easy to manage gift card sales and usage. Login to access daily activity with reporting tools through Harbortouch Online. Your customers can login to check their gift card balances any time.

New customers receive a 60 day free trial plus 50 free customized gift cards. Give your customers what they want and increase profits by introducing this feature to your business! Contact Harbortouch today to learn more about our gift card services.

Harbortouch and FiveStars Partner Up to Bring Businesses More Marketing Power

Harbortouch and FiveStars Partner Up to Bring Businesses More Marketing Power

Imagine how much easier marketing would be if you could automatically send offers to entice customers to return to your business. FiveStars rewards program is a service that has the power to do just that. If you use Harbortouch, then you must see what FiveStars can do for your promotional efforts.

How Does FiveStars Bring Customers Back?

New customers can sign up using their phone number when they make a purchase. FiveStars collects their information for your business. The customer can begin accumulating points towards your rewards program. The more they spend, the more they earn which keeps them coming back.

An autopilot program is also available that lets you provide incentives effortlessly. When a customer signs up, they will receive a:

  • 15% off coupon good for 14 days after first visit
  • 10% off coupon good for 14 days after every third visit
  • 25% off coupon good for 7 days after 30 days of no visits
  • 40% off coupons good for 7 days after 60, 90, and 120 days of no visits
  • Free gift offer sent 7 days before the customer’s birthday

Every offer is another opportunity to remind customers that you are open for business while providing a reason for them to come back and spend money.

As Convenient As Promotions Get

Along with ongoing rewards programs, FiveStars also gives businesses better control over their individual promotions. Users can create a promotion at any time and send it to customers’ email, text, or push notifications. It’s a convenient tool when managing special deals for holidays or any occasion. Businesses can also use this feature to get more traffic into their establishment during the slowest times of the week or day.

Harbortouch and FiveStars Makes a Great Team!

Habortouch provides businesses with a better way to manage checkout, customer data, and other key aspects of their daily operation. Partnering with FiveStars gives our clients a leg up on the competition. Along with more reasons to come back, the program also increases average customer spending per visit by as much as 10%. Contact us today to learn more about how Harbortouch and FiveStars can help your business grow!

Harbortouch Tableside is Changing the Way You Wow Your Customers

Harbortouch Tableside is Changing the Way You Wow Your Customers

The hospitality industry is tough these days. There’s a lot of competition and customer expectations are high. People move a lot faster than they did years’ ago, and they expect good service that’s just as quick. It’s hard to thrive without updating the way you run your restaurant. The good news is that it’s easier than ever to give your customers what they want while keeping your staff happy.

What is Tableside?

Tableside is the modern way to take orders. Harbortouch’s system replaces the old handwritten tickets with Apple iPads that are sleek and easy to carry. Staff can access a user-friendly interface to input orders that are sent right to the kitchen. All data is stored within the system so records of sales, items ordered, customer information, and more are automatically generated and saved.

Why Should My Business Use Tableside?

Moving to a new system can be intimidating. You have to make sure that the system offers all the tools you need and retrain staff. Tableside makes it easy with hassle-free implementation. There are many benefits to using this cutting-edge fully-integrated online ordering service:

  • Improves order accuracy with clear buttons and no handwritten steps
  • Very efficient so your staff can work quickly with less stress
  • Faster customer service that keeps patrons happy and hungry for more
  • Less food waste through better data management and order accuracy
  • Quicker table turns which means more revenue for your business
  • Impressive modern approach that customers will notice

When you use Tableside ordering, everyone benefits! Your staff can work smarter without working harder, your customers receive memorable service, and your business makes more money than ever before.

What if I’m Not Tech Savvy?

Technology is a big part of modern business. It can also be a roadblock for anyone who did not grow up with smartphones or has no reason to use a computer.

According to a 2016 survey, 79% of diners interviewed agreed that restaurant technology improves the guest experience. 68% reported that tablets used to take their orders contributed heavily to a better experience. If you want your business to be successful, tech is the way to go. Don’t worry; Tableside was designed for the everyday person. It’s streamlined and simple to understand, so no prior knowledge is required.

Harbortouch customers can access detailed user manuals as well as comprehensive training to make the transition as easy as possible. The system was designed to reduce the amount of time spent training new hires. It’s another money-saving benefit that can make life so much easier for you and your employees.

Getting Started with Tableside

Harbortouch Tableside is available now with a 30 day free trial. Test drive our system and find out why so many other businesses are getting rid of pen and paper and switching to a digital format. Contact us today to learn more about how Tableside can improve your restaurant.

Bar Rescue with Jon Taffer and Harbortouch POS Team Up to Help Business Owners

Bar Rescue with Jon Taffer and Harbortouch POS Team Up to Help Business Owners

Reality TV show fans will recognize Jon Taffer from the Spike series Bar Rescue. He has teamed up with Harbortouch to help more businesses upgrade their slow, antiquated POS systems to a faster, streamlined system that makes it possible to increase revenue and offer customers a better experience.

Watch Harbortouch on TV

Bar Rescue is a series that’s akin to Gordon Ramsay’s Kitchen Nightmares. The premise is similar, with Jon Taffer heading to bars and nightclubs that are in dire straits. Taffer is the chairman and owner of consulting firm Taffer Dynamics, Inc., which specializes in this area of the hospitality industry. He comes in, finds weaknesses in the business, and helps the owners and staff take steps to improve.

One of the ways that Taffer does this is by installing a new POS system to help staff provide better, faster service. That’s where Harbortouch comes in. The system debuted on the show on May 4th, 2014 during the episode covering Mary’s Outpost in Grand Prairie, Texas.

Business owners can watch to get a glimpse of Harbortouch in its natural environment. The audience sees the difference between the old cash register and the sleek, compact POS screens tucked away among glasses and taps on counters and installed on a wall.

Jon Taffer Endorses Harbortouch, and Here’s Why

Jon Taffer endorses Harbortouch as his preferred POS system. It’s easy to see why when you take a look at the features and benefits. Bar and restaurant owners can improve their operation with features like:

  • iPads for tableside ordering
  • Online ordering & reservations
  • Detailed employee database
  • Quick access to customer information
  • Easy menu customization
  • Table tracking tools
  • Coupon codes, specials, & discounts
  • Efficient guest check management
  • Reports that include labor, product, & sales data
  • 24 hour in-house support
  • Lighthouse platform for remote access

Each Harbortouch Elite POS system comes with a remote printer, kitchen video system, caller ID, digital scale, and barcode scanner. All equipment includes a lifetime warranty.

Your POS system affects many aspects of your business. It plays a role in recordkeeping, employee management, and customer satisfaction. Harbortouch’s modern system brings all this and more together into one user-friendly interface that makes training new hires easy. Bar Rescue loves it, and here’s why you will, too:

  • Spend less time on daily tasks & training
  • Information available with just a touch
  • Faster ordering means happier customers
  • Data is automatically saved & available to review
  • You stay in control of menus, pricing, & more
  • Improves aesthetic in your business
  • Remote access keeps you connected
  • Supports EBT, PIN, & EMV chip card payments
  • Also supports NFC payments like Android & Apple Pay

Watch Bar Rescue and see Harbortouch in action or visit our official website to learn more about features and hardware. Offer your customers the best dining, bar, or nightclub experience possible and turn newcomers into loyal patrons.

You saw it on the show, and now you can bring it into your business. Upgrading is hassle-free and affordable and comes with comprehensive training and professional installation. Get in touch today and find out why Jon Taffer and many others rely on Harbortouch POS system.