Need a High Risk Merchant Account for a Collection Agency? We Can Help!

Debt collection agencies need a reliable credit card processor. This service is hard to find due to the way banks view the recovery business. Some turn to platforms like Paypal or Stripe, which can work. However, you are in danger of chargebacks and monthly limits that could trigger a freeze on your account.

Why Are Collection Agencies Considered High-Risk Merchants?

The primary reason for the high-risk label placed on debt collectors is chargebacks. This industry sees a high number of this type of activity. Another issue lies with regulations. There are a lot of rules that come with debt recovery, and some firms do not operate by them. This can lead to legal problems that tarnish the reputation of the industry as a whole.

Let Us Introduce You to Instabill for Debt Collectors

We have partnered with merchant service provider Instabill to bring you reliable options for your business. Enjoy all the benefits you need to build a profitable business with less risk. Our partnership will bring you:

  • Secure Global Payment Processing

Get fast, secure payment processing that works almost anywhere. Instabill maintains a network of acquiring banks that lets them offer merchant services for a wide range of industries across the globe.

  • Accept Many Forms of Payment

Make it easier for debtors to pay what they owe by accepting more forms of payment. Instabill accepts all major credit card brands as well as Discover, Electron, Diners Club, China UnionPay, and JCB.

  • Better Fraud Protection

Fraud protection is essential in the debt collection industry. Merchant accounts are protected using a number of methods including MaxMind Fraud Protection, Secure Sockets Layer (SSL) certificates, 3D secure payment processing, and refund and chargeback mitigation.

Is My Collection Agency Eligible for a Merchant Account?

Instabill is an effective solution for different agencies. You may be eligible for a full-featured merchant account. See below for eligibility details.

  • Offshore Collection Agencies

Startup offshore collection agencies are approved on a case-by-case basis. Three months of business banking statements or a business bank letter are required. Instabill will also accept three months of personal banking statements.

If you are an established offshore debt collector, you will need to provide three to six months of payment processing history and statements. The statements must include the company name, total sales, returns, refunds, and chargebacks.

  • Domestic Collection Agencies

Domestic debt collection agencies must provide a valid owners identification, completed application, bank business letter or voided check, documents of incorporation, and at least three months of business banking statements.

Virtual terminal and check solutions are also available from Instabill. You will be required to provide a valid ID, articles of association, voided check or business bank letter, and the completed application.

Apply for Your Collection Agency Merchant Account Today

Getting approval for a merchant account may be easier than you think. Contact us by phone at (619) 202-4862 today to learn more or begin the application process.

7 Harbortouch Checkout Benefits for Your Retail Business

Harbortouch Checkout combines modern technology with your business’ point of sale. This is a vital stage in your customer’s experience. They expect speed, accuracy, and convenience. Checkout provides all of those things by supporting your staff with easy-to-access information, quick functions, and a reliable system. Why should you consider installing Harbortouch Checkout in your store?

  1. Reports Are Automatically Compiled

There’s no need to write down or type out data for the day. Harbortouch Checkout keeps track of all transactions and activities. The system automatically stores and compiles data so you can generate meaningful reports that help you sell more.

  1. Hybrid Cloud System Protects Your Data

What would you do if something happened to your business’ computer system? With Harbortouch Checkout, you don’t have to do anything. Hybrid cloud technology ensures that your data is safe no matter what happens to the hardware at your store. Redundant backups prevent a loss of the information that keeps your business running.

  1. Makes Time Clock and Shift Scheduling Simple

Harbortouch handles much more than checkout. Schedule shifts and manage time clock punches digitally. It’s all built-in, so you don’t have to juggle a second system. Doing it through your POS improves accuracy and saves time when calculating payroll.

  1. Discount Products the Way You Want To

Entice customers by offering special promotions and discounts. Harbortouch Checkout is equipped to handle deals for your customers. Provide an automatic discount or set a time and date to encourage customers to shop during specific hours or periods.

  1. Track Commissions for Accurate Payouts

If you pay your employees commissions, then you’ll love Harbortouch. The system is designed to handle this type of payment. Each sale is recorded. Commissions are determined based on the information you provide. Make sure everyone gets their fair share and track the overall success of your sales team.

  1. Supports Loyalty Programs That Customers Love

Customers love loyalty programs. Harbortouch Checkout supports these incentives so you can encourage repeat business. Provide reward points that add up to special savings, gifts, and more. You choose the threshold so that you know you’re selling enough to cover the offer and profit. You get more sales that are tracked in detail, and your customers feel appreciated!

  1. Know Your Inventory without Constant Counting

Long ago, the only way to keep track of inventory was to count it by hand and manually write down the totals. Harbortouch helps you stay on top of stock with automatic tracking. Input your stock levels, and the system will track the ebb and flow of your inventory. It will also provide notifications when you are low on an item so you can reorder before stock runs out.

Find Out What Harbortouch Checkout Can Do For Your Retail Business

Are you ready to find out how Harbortouch Checkout can help your business thrive? The POS system provides ways to increase sales and customer satisfaction while making it easier to run your operation. Contact us today to learn more or request a 30 day trial.

What Will Tableside Do for Your Restaurant?: 5 Reasons to Give Harbortouch a Try

Tableside iPad ordering is now available with Harbortouch POS. This technology is designed to increase efficiency, accuracy, and customer satisfaction. It saves employees’ time and allows your operation to run smoothly. Why should you try Harbortouch’s Tableside ordering system?

  • Customer Orders Are Placed Faster to Decrease Wait Times

As soon as customers enter your business, the timer begins. Patrons want to get seated and served quickly. They may not be in a hurry, but they will notice if there are delays. Tableside can help you increase speed with faster order taking. Staff can enter detailed orders that are sent to the kitchen instantly. This can shave minutes off of the process which will add up on a day-to-day basis.

  • Staff Can Spend More Time on the Floor with Your Customers

Tableside lets your staff focus on customer service rather than back-end activities. This also nurtures a relaxed, comfortable atmosphere in the dining room. Orders are sent wirelessly, so your staff wastes less time traveling between tables or tables and the register or kitchen. They can invest more time in ensuring that your patrons are happy during their visit.

  • More Customers Can Be Served in Less Time with the Same Staff

You can make more money by serving more customers in less time, all without hiring more staff. Tableside trims down your average order time. That means your employees can get to more tables each day. Faster ordering means patrons get their food sooner and depart earlier, increasing your table turns.

  • Increase Revenue with Pre-seating Drink or Appetizer Orders

Why wait until customers are seated to start generating revenue? Tableside will give your host or hostess the power to take orders while guests wait for their tables. Offer appetizers or drinks to get them started. Customers will love the five-star treatment and will be more likely to spend more during each visit.

  • Strengthen Your Image as a Modern, Up-to-Date Establishment

Strengthen your image as a modern, up-to-date establishment in your community. Tableside ordering with iPads looks sleek and is an attractive addition to your business. Customers will feel confident that they are getting the best service when they see efficiency and technology at work. It shows that you are willing to invest in your establishment and can invigorate the look and feel of your business.

Try Tableside by Harbortouch POS Today

Tableside iPad ordering by Harbortouch is available now for your restaurant, café, bar, or other hospitality business. We combine high-quality equipment with a user-friendly interface and reliable system that can do it all. Tableside can handle the tasks your staff must complete daily, like:

  • Creating and voiding tickets
  • Removing and voiding items
  • Quantity changes
  • Special requests
  • Quantity allocation
  • Custom table names and numbers
  • And much more

Contact us today to find out if Tableside by Harbortouch POS is the best option for your business.

It Is Possible to Get a Merchant Account for a Marijuana Dispensary

The cannabis industry is trying to stabilize itself, but it’s managed to gain a foothold. With the legality of it all still in question in many places, plus the risk that comes with a fledgling business, there are many factors that make banks worry. It’s not easy to take what was previously a black market operation and turn it into a legitimate endeavor. The good news is that there are ways to establish your marijuana dispensary with the payment options and protections that other companies rely on daily.

Why Are Marijuana Dispensaries Considered High-Risk?

Bringing marijuana to the light of the legal business world presents several challenges. Many financial institutions are reluctant to provide merchant account services due to the high level of risk. Their concerns include:

  • Changing laws that vary from one state to the next
  • Dispensaries could become a desirable target for burglars and scam artists
  • The stigma of operating in an industry that was previously part of the black market
  • If raided, the federal government could seize property used as collateral

Acceptance of the marijuana industry is growing, but banks are slow to get on board. Business owners are looking for ways to incorporate more financial services into their dispensaries. Some companies are stepping up and offering solutions, like South West POS Technologies. We have partnered with American Verification Processing Solutions (AVPS) to bring payment processing to high-risk businesses like those in the marijuana industry.

What Are the Benefits of Accepting Credit Card Payments for Marijuana Purchases?

Some dispensary owners have opted to keep things simple and accept cash only. This can work, but it will limit your customer base and open you up to many risks. Debit and credit cards are common in today’s society. Some people refuse to carry cash, even for small transactions. That means you will be eliminating those people from your pool of potential customers.

Counting and handling cash also creates the potential for employee mistakes. Missing money is difficult to track, and human error could hurt your profits. With payment processing services, exact amounts and related information are stored electronically, so you know it’s accurate and accessible. Not only does this greatly reduce human error, but can also increase efficiency.

While it is not impossible to steal financial information off of a computer, it is much easier for the common thief to run off with a handful of your hard-earned cash. Tracking down a criminal is much harder when they have money in-hand. Payment processing services will allow you to keep less cash in your dispensary at a time. Fewer dollars on the premises means less potential loss should someone break in.

Start Accepting Credit Card Payments Today

Credit card payments are secure, easier to count, and convenient for customers. Give your marijuana dispensary all the POS tools it needs to keep profits growing. Contact us today to learn more about our high-risk merchant account services.

Harbortouch Elite POS System Makes EMV Chip Payment Processing Easy

EMV chip cards are the preferred payment method in the United States, Europe, Malaysia, United Kingdom, and many other countries throughout the world. Small businesses that haven’t switched are missing out on potential sales as well as security features that protect you and your customers.

Benefits of EMV Payments

According to a Javelin Strategy & Research report, approximately 15.4 million consumers fell victim to identity theft in 2016. That was a 16% increase from 2015, making it the highest year for fraud that the firm recorded since 2004. In an effort to help stem the tide of unauthorized card use, banks have moved to EMV technology.

Traditional magnetic stripe cards contained information that is permanently recorded and unchangeable. If a magnetic card was stolen, the sensitive data stored on it could be used to make purchases. They were also more susceptible to counterfeiting.

EMV chips work differently. The little metallic square on the card is actually a functional computer chip. This chip will generate a unique transaction code each time it is used. The code cannot be used again. This prevents card duplication. While the system won’t completely stop theft and data breaches, it will make it much more difficult for criminals to make a profit.

What Do You Get with Harbortouch Elite POS System?

The Harbortouch Elite POS system brings you best-in-class solutions that include chip card payment processing. Retailers, restaurants, and bars can offer a better customer experience with streamlined transactions that take less time and provide advanced security protection. What else do you get with this powerful point of sale system?

  • Reduce errors and shrinkage through better recordkeeping and less human error
  • Spend less time totaling sales or calculating payroll with Harbortouch’s reports
  • High-end hardware that can stand up to the demands of any business environment
  • Hybrid cloud technology that lets the system continue working even when offline
  • Professional installation by a certified technician
  • 24-hour customer support plus comprehensive training

Accept the Cards Your Customers Prefer

Consumers must feel confident in your business before they are willing to complete transactions. The first step is accepting the cards that they prefer with the most recent payment processing technology. HaborTouch Elite POS works with all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Contact us today to find out how you can start accepting EMV chip card payments.

Am I A High Risk Merchant?: What to Do If Your Business is High Risk

Running a high-risk business can be tough. The label applies to companies that meet certain criteria that make lending or payment processing a risky endeavor. Every business owner should know whether or not they are considered a high risk before making any financial or operational decisions or applying for credit or loans.

What Is a High-Risk Business?

A bank or merchant account provider will review a number of aspects of your business to determine whether or not it should be considered high risk. The two major factors including the industry you work in and the likeliness of financial failure. The latter would include things like:

  • A new business with little credit card processing history
  • A business with a high number of chargebacks
  • A business that lost a previous merchant account due to chargebacks
  • A business that operates in countries with a high chargeback risk
  • A business with a poor credit history

5 Common High-Risk Businesses

Even if your business has a great credit history and an acceptable number of chargebacks, you could still be labeled a high risk due to your industry. Those that attract a high number of legal restrictions or commercial disputes often fall into this category. For example, after the subprime crisis, the construction industry was viewed as high risk. Banks became reluctant to offer merchant account services due to the volatility of the market. Other common high-risk businesses include:

  • Marijuana dispensaries and tobacco sellers – Many merchant processors avoid these types of sellers, especially those in the marijuana industry. It’s currently considered a legal grey area which could put the business at risk.
  • Airlines – Payment processors often avoid airlines because they have a high rate of refunds and cancellations.
  • Nightclubs and bars – Many nightclubs and bars do not accept credit cards because of elevated risk. This occurs because these venues often encounter legal problems related to underage patrons or unruly behavior.
  • Guns and weapons dealers – Guns and weapons dealers automatically come with a high level of liability, making them less attractive to a payment processor.
  • Adult industry – This industry is almost always labeled high risk because businesses operating within it often shut down which can lead to major losses. There are also many laws and regulations related to serving an adult industry business.

Where Can I Find Payment Processing for My High-Risk Business?

If you own or plan to open a high-risk business, there are options available. South West POS Technologies offers high-risk merchant services that include cash advances, chargeback protection, ACH processing, and data security. Contact us today to learn more about our high-risk business accounts.

7 Ways Online Ordering Will Grow Your Business

Online ordering is a popular feature that many businesses offer. Whether you’re a restaurant, retailer, or service provider, you can supply customers with a better experience by accepting sales on the internet. How can online ordering grow your business?

  1. Makes Your Product or Service More Accessible

Many people find that they have little spare time to browse a shop. They want to find what they need and get moving. Online ordering allows your customers to shop on their terms.

A customer can place a meal order online to pick up at your restaurant on their lunch hour. They can choose menu items before their break starts, so they have more time to eat. Customers shopping for groceries or retail items can pay and have items shipped to their home or ready for pickup after work. Your product becomes more attractive because it is so accessible.

  1. Add Appeal with Greater Convenience

Convenience is a good way to convince new customers to come to you. Give them options so they can choose the best way to obtain your goods or services. Online ordering adds another level of convenience by giving the customer access to a virtual storefront that’s open 24 hours a day. For retail businesses that can mean letting customers make purchases anytime – even if your shop is closed.

  1. Quickly Adapt to Trends & Changing Markets

Today’s businesses have to be adaptable. Markets can change and events or trends could create opportunities to boost sales. A POS system that includes online ordering will make it possible to react quickly. Do you see an item you sell trending on a website or social media? Login to your POS system, start a sale, and push it out to the public to tap into those organic search results.

  1. Expand Your Geographic Reach

The internet ignores geographic boundaries. Online ordering will let you do the same. Customers no longer have to make the drive to your location. This gives you the ability to reach markets that you could not with a brick and mortar establishment. Sell across state lines or national borders.

  1. Gain More Customer Information & Insight

Harbortouch POS systems make it possible to gather valuable information and insight into your customer’s needs. Online ordering can be used to build a customer database that includes contact information and purchase history. This data can be reviewed to create targeted marketing campaigns that are more likely to yield results.

  1. Better Order Accuracy & Customer Satisfaction

Speed is only one part of the customer satisfaction equation. Your patrons also want to know that their orders will be accurate. Taking an order verbally or over the phone creates the potential for mistakes and miscommunication. Online ordering is more direct, allowing the customer to choose specific items and customizations from a menu or catalog. This reduces the chances of an error on your end of the transaction.

  1. Encourage Customers to Place Larger Orders

Some people are shy about buying all the things they want or may need more time to make a final decision on some items. Online ordering lets customers shop privately from anywhere. This eliminates the social influences that could cause them to hold back.

A hungry customer may order the extra menu items they want from home rather than while out with friends. Someone who is not sure if they are ready to buy something may be more likely to walk away if they feel pressure in-person. With internet buying, they can take as much time as they need, with no pressure, which increases your chances of a larger sale.

Now is a great time to introduce your customers to online ordering! Contact Harbortouch today to learn more about available POS systems and features.

Revel iPad POS and QuickBooks Make Accounting Easier for Small Businesses

Revel iPad POS and QuickBooks Make Accounting Easier for Small Businesses

Around 29 million small businesses in the United States use QuickBooks. This popular financial software currently owns a huge part of the market, claiming over 80% of small businesses that use similar technology in their operation. QuickBooks and Revel iPad POS are making it even easier to keep accurate records by integrating the two products.

Fast & Accurate Bookkeeping with Tech

Restaurants, grocery stores, retail businesses, cafés, and others can save time and money using an integrated POS system. Fewer hours spent recording data and tallying figures each month means lower operational costs and higher profits. Technology is far more accurate when it comes to calculating totals in any area of business. That means a lower risk of costly financial mistakes.

Companies that take advantage of the QuickBooks and Revel integration can directly export sales data, financial information, and more. Revel POS already integrates with RTI and Ctuit. QuickBooks expands functionality to make life easier for small business owners and their staff.

An Opportunity to Do More for Small Business

Cofounder and CEO of Revel Systems Lisa Falzone explained the motivation behind the new integration: “In our drive to provide the most robust point-of-sale to meet our customers’ needs, we wanted to make sure that we were able to integrate completely with as many versions and variations of QuickBooks as possible, and we are happy to say that’s exactly what we’ve done.”

Version will not limit users who implement both products. Any edition of QuickBooks will work with Revel POS. That’s great news for organizations that already use the software and aren’t interested in investing in an update.

The iPad POS Revolution

The roots of QuickBooks dates back to the early 1980s with the founding of Intuit. The software has seen enormous success in the following decades as new releases were introduced to the market. The use of iPad point of sale systems is much newer but has proven to offer many benefits to small businesses, including:

  • Quicker transactions that keep customers moving
  • Lower cost compared to traditional point of sale systems
  • Record & access customer information to provide better service
  • Agile functionality that can adapt to changing shopper behaviors
  • Better mobility that allows transactions to happen anywhere
  • User-friendly design that requires fewer employee training hours
  • Powerful features related to inventory, staff, gift cards, & more
  • Digital reports reduce paper waste & provide data in real-time

Revel has made the iPad POS even more attractive with the introduction of QuickBooks integration. Businesses who are interested in upgrading their POS should contact us to learn more about current iPad systems.

5 Reasons You Need to Be a Part of the Harbortouch VIP Program

Harbortouch POS system offers best-in-class functionality and service at all levels. Clients receive durable equipment that’s sleek and compact. The interface is user-friendly with in-depth features that are versatile for restaurants, retail stores, kiosks, food trucks, salons, bars, nightclubs and more. Businesses searching for the ultimate POS experience should learn more about Harbortouch’s VIP program. Why should you consider taking advantage of this money-saving opportunity?

  1. Everything You Need is Free

Fees can add up fast, which is why the Harbortouch VIP program is eliminating those extra expenses that make switching a challenge. You will receive all the necessities at no cost. That includes free hardware and software as well as installation and training. It’s a great way to fit an upgrade into your monthly budget and still keep profits up.

  1. A Tailored System with Custom Programming

We understand that each business operates differently with different needs. The Harbortouch VIP program includes custom programming. We can help you find the perfect solution that integrates with any third-party services you currently use. You don’t have to give up other features or limit your business to just one system. We’ll help you have it all!

  1. No-Risk 60 Day Trial

It’s important to test drive a POS system before trusting it to keep your business running smoothly. Our VIP clients receive a 60 day trial with no strings attached. It’s completely risk free, so you can see what our system can do before committing. We’re so confident that you’re going to love it, we’re willing to give you 60 days of unlimited use.

  1. No Monthly Service Fee for 12 Months

Harbortouch VIP users also receive additional savings with no service fee for up to 12 months. If your account qualifies, you could be eligible for a full year of savings. We keep costs as low as possible so you can offer your customers better service and stay within your budget. Contact us or submit an application to learn more about your eligibility.

  1. 24 Hour Support from the Moment You Apply

Not all businesses are open from 8 am to 5 pm. Some open in the evening while others may serve customers all day and night. We are right there with you thanks to our 24 hour VIP support. It starts from the moment you apply and continues seven days a week while you are part of the program. You can feel confident knowing that we’re always here in case of questions, problems, or POS-related emergencies.

Sign Up Now for VIP Benefits

Now is a great time to sign up for our VIP program. Users receive white-glove service that can help them save money and generate more business and customer loyalty. Switching is easy and cost-effective with waived fees and no-cost equipment and training. Contact us today to submit your application and start saving with the Harbortouch VIP program!